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Frequently Asked Questions - BuzzCard Debit Account

    • If I purchase the Faculty Staff 200 meal plan, can I use it at Tech Square?
      BuzzCard account funds and Dining Dollars are separate accounts. Dining Dollars are usable only at Georgia Tech Dining locations. BuzzCard Account funds are usable at over 200 locations on campus, including Tech Square merchants and all Georgia Tech Dining locations.
    • Does BuzzCard Accept Bitcoin?
      BuzzCard no longer accepts Bitcoin for deposits.
    • Do my BuzzCard Account Funds expire at the end of the semester?
      No. Your BuzzCard account funds remain in your account until you graduate or leave Georgia Tech.
    • If I make a deposit at the Bursar's Office, when will my funds be available for use?
      The Bursar's Office does not accept BuzzCard Deposits. Please use the online website, a Value Transfer Station, or call 404-894-2899.
    • Does the Bursar accept BuzzCard for payments?
      The Bursar's Office does not accept the BuzzCard for any form of payment for services including, but not limited to: tuition, fees, housing, parking, or dining services. Money deposited to your BuzzCard account cannot be transferred to the Bursar's Office and will be refunded only upon graduation or leaving the Institute.
    • Where can I make deposits to my BuzzCard account?
      Deposits can be made during normal business hours at the BuzzCard Center.
      • Cash deposits may be made at any BuzzCard ATM on campus (Student Center, Student Center Commons, Campus Recreation Center Lobby, Library 1st Floor East, Westside Market, North Avenue Apartments North laundry room, Graduate Living Center laundry room, Clough Commons, and Barnes and Noble @ Georgia Tech).
      • Deposits may also be made via the web from the main BuzzCard Center Web site via the MANAGE MY BUZZCARD link.
      • Faculty & Staff may use payroll deduction. See http://techworks.gatech.edu.
    • Where can I get my BuzzCard Account Balance?

      Account holders may check their card balance online any time by connecting to the MANAGE MY BUZZCARD link available from the BuzzCard web site. From the eAccount module you can check your balance, obtain monthly statements, view account activity for the last thirty days, and suspend your card if it is lost or stolen. Other ways to check your balance are:

      • When you make a purchase with your BuzzCard — the balance is printed at the bottom of each receipt;
      • When you purchase a drink or snack from a vending machine, the balance is flashed on the card reader display; and 
      • You can get your balance printed at any BuzzCard Value Transfer Station. Also, you can get your balance by stopping by the BuzzCard Center.
    • What happens if someone uses my stolen BuzzCard?
      The BuzzCard Account Disclosure of Terms and Conditions states that: The Institute complies with the requirements of Federal Truth in Lending Law. If a Card is lost or stolen, the Cardholder is responsible for no more than $50 in unauthorized Account purchases, provided the Card is reported as lost or stolen to the BuzzCard Center or the Georgia Tech Police Department within two calendar days of the loss or theft. Once the Card is reported as lost or stolen, the Card (and its associated Account) will be deactivated and the Cardholder is not responsible for any subsequent card purchases. Should the Cardholder notify the BuzzCard Center or the Georgia Tech Police Department after two days of the loss but within sixty (60) days after the issuance of an Account Activity Statement containing the unauthorized purchase(s), the Cardholder is responsible for no more than $500 in unauthorized Account purchases. If the Cardholder fails to notify the BuzzCard Center of an unauthorized Card purchase within sixty (60) days after an Account Activity Statement containing such purchase has been issued, then the Cardholder limit of liability does not apply. For the full account disclosure statement please see http://test.buzzcard.gatech.edu/info/Pages/BuzzCard-Terms-and-Conditions.aspx
    • What security measures are used to protect my online credit card transactions?
      Account management transactions on BuzzCardNET take place on a secure server utilizing the same widely proven techniques used by established online banking institutions. These techniques include the Secured Socket Layer (SSL) protocol and Digital Certificate Authentication via VeriSign. BuzzCard credit card transactions via the web are PCI compliant.
    • Do all campus laundry machines take the BuzzCard for payment?
      Yes. A special BuzzCard reader (with operational instructions) is located in each of the campus laundry facilities. You must have funds available in your BuzzCard Debit Account to use the laundry facilities. The machines do not accept cash or coins
 

Department Footer Links

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Georgia Tech Campus Services
BuzzCard Center
  48 5th St. NW, 2nd Floor
  Atlanta, GA 30332-0485
  404.894.2899
  404.894.2049 (fax)

support@buzzcard.gatech.edu

BuzzCard Center Hours:
  Mon-Fri: 8:00 a.m. - 6:00 p.m.

Technical Support:
  Mon -  Fri:  7:00 a.m. - 6:00 p.m.

Office Telephone Numbers
  • Main Office
    • Phone: 404-894-2899 
    • Toll Free: 877-463-3248

  • Office of Human Resources
    • Phone: 404-894-4847

  • Campus Recreation Center
    • Phone: 404-385-7529