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Frequently Asked Questions - Replacing My BuzzCard
    • How do I replace my BuzzCard and is there a charge?
      Replacement BuzzCards can be made during regular operating hours posted on the BuzzCard Web site. The BuzzCard Center will replace, at no charge, any worn and nonfunctioning BuzzCard that exhibits normal wear and tear. The BuzzCard Center will charge for abnormal wear and tear, photograph change, lost, or stolen BuzzCards. If a student, faculty, staff, or affiliate loses their BuzzCard, they can deactivate (turn off) their card online through the MANAGE MY BUZZCARD link on the BuzzCard website.
    • What is normal "wear and tear?"
      The BuzzCard Center will replace, at no charge, any worn and nonfunctioning BuzzCard that exhibits normal wear and tear. The BuzzCard Center will charge for abnormal wear and tear, photograph change, lost, or stolen BuzzCards. No charge will be imposed for the replacement of a Card that ceases to function through normal, daily usage. Characteristics indicating normal usage are a worn magnetic stripe, frayed or peeling plastic overlay, or horizontal breakage/cracking. Characteristics not indicating normal usage are broken edges or corners, obvious damage to the magnetic stripe or or RFID chip resulting from misuse or intentional damage, hole punches, and vertical breakage/cracking. A charge will be imposed for the replacement of a Card not indicating normal usage.
    • My card is showing wear or the hologram is worn off. Do I need to replace it?
      It may not be necessary to replace your card. The hologram is just for decoration and does not affect the operation of the card. If your card appears to be delaminating then you should come to the BuzzCard Center for a replacement. Normal wear and tear replacements are free.
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Georgia Tech Campus Services
BuzzCard Center
  48 5th St. NW, 2nd Floor
  Atlanta, GA 30332-0485
  404.894.2899
  404.894.2049 (fax)

support@buzzcard.gatech.edu

BuzzCard Center Hours:
  Mon-Fri: 8:00 a.m. - 6:00 p.m.

Technical Support:
  Mon -  Fri:  7:00 a.m. - 6:00 p.m.

Office Telephone Numbers
  • Main Office
    • Phone: 404-894-2899 
    • Toll Free: 877-463-3248

  • Office of Human Resources
    • Phone: 404-894-4847

  • Campus Recreation Center
    • Phone: 404-385-7529